Skip to content
Profile photo of a State Farm Agent named: Charlotte Potts

Would you like to create a personalized quote?

State Farm® Insurance Agent

Charlotte Potts

(501) 821-1441
17200 Chenal Parkway Suite 290
Little Rock, AR 72223-5964

next door to UPS Store/Chi's Chinese on Chenal

Profile photo of a State Farm Agent named: Charlotte Potts

Would you like to create a personalized quote?

Office Info

Office Hours

8:30am - 5:30pm
8:30am - 5pm
Call or text us 24 hours a day!

Contact me to schedule a virtual meeting


17200 Chenal Parkway Suite 290
Little Rock, AR 72223-5964



I have been serving State Farm customers in Central Arkansas, since 2013, with the value and coverage that I expect for myself, my family, and my property. To us, value is about finding the right coverage for each customer. It's not chasing the lowest price; it is providing everyone who enters our office reassurance they are properly covered.

Whether you are looking to properly cover your home, auto, health, life, or business, my team and I are eager to assist you. We provide the help and quality of service that we would want as a customer. In knowing you better, we can determine what policies fit your particular situation. Our team will craft a package for any circumstance that might arise. We encourage customers to meet with us every year or so to review their policies, so we stay current with what matters in their lives today.

We want you to feel safe and protected. Let us build a policy package that provides you comfort when things go awry. We offer policies for your car, truck, motorcycle, home, camper, rv, motorhome, dog, cat, or other pet. We also offer business insurance. Ask us about a life policy to help cover funeral expenses. Whether you need a Homeowners or Renters quote, our office will guide you to choose an insurance plan that meets your needs.

We proudly serve customers in the Little Rock Metro area including from Cabot to Ward, to Searcy. As far south has Sheridan over to Hot Springs, Hot Springs Village and northward through Benton, Bryant and Roland. If you are interested in having an insurance agent to partner with you, stop by my office or give us a call! We can't wait to hear from you!

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Mutual Funds, Annuities

Car maintenance tasks you can do yourself

To combat auto repair costs that keep climbing, some auto maintenance can be done at home. Here are ones that are usually do-it-yourself.

Safety tips for pumpkin carving

Pumpkin carving can easily lead to injury if you're not careful. Follow these pumpkin carving safety tips to keep Halloween safe.

What to do if your car breaks down

Check out this video to understand how best to handle an unexpected vehicle breakdown that lets other drivers know your situation and keeps you safe.

View More Articles

Welcome to Charlotte Potts State Farm! We're here to serve our customers and our community.  We help customers manage the risks of everyday life, recover from the unexpected and realize their dreams.  We look forward to serving YOU and YOUR family!

At Charlotte Potts State Farm, we believe in offering more than just insurance: we are committed to being your lifelong partner in financial services. Our team of dedicated professionals is here to provide you with comprehensive options, ensuring that you and your loved ones are protected today and in the future. From homeowners and auto insurance to life insurance and disability coverage, we are here to help you navigate all aspects of your financial well-being. Schedule an appointment today to review your policies!

our team image 0 our team image 1 our team image 2
Stephanie Armstrong State Farm Agent Team Member

Stephanie Armstrong

Account Manager

I’m Stephanie Armstrong, and I have worked in insurance since 2011. I joined the agency two years later and where I serve as an Account Manager. I’m licensed in Property & Casualty and Life & Health Insurance. I have lived in the Little Rock area since I was eight years old and enjoy serving my community with their insurance needs. When I’m not at the office, I like swimming, enjoying the outdoors and spending time with family. Give me a call whenever you are ready to review your policies!

Zach Craddock State Farm Agent Team Member

Zach Craddock

My name is Zach Craddock and I currently hold the position of Sr. Account Manager for Charlotte’s West Little Rock office. I have licenses in Property, Casualty, Life and Health. I grew up in Dumas, AR, and moved to the area in 2004. I began my career in insurance in 2017 and joined Charlotte’s team in 2023. I love everything Razorbacks and enjoy fishing and hunting in my spare time. I am looking forward to getting to know the folks of West Little Rock better.

DeAnna Bredeson State Farm Agent Team Member

DeAnna Bredeson

Alissa Coyle State Farm Agent Team Member

Alissa Coyle

Account Manager


Landon Potts

Account Associate

Available Positions
Please Note: This opportunity is about potential employment with an independent contractor agent who solicits applications for State Farm products and services, and does NOT result in employment with any of the State Farm Insurance Companies. The employment selection decision , terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.