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State Farm® Insurance Agent

Charlotte Potts

(501) 821-1441
17200 Chenal Parkway Suite 290
Little Rock, AR 72223-5964

next door to UPS Store/Chi's Chinese on Chenal

Profile photo of a State Farm Agent named: Charlotte Potts

Would you like to create a personalized quote?

Office Info

Office Hours

8:30am - 5:30pm
8:30am - 5pm
Call us 24 hours a day!

Contact me to schedule a virtual meeting


17200 Chenal Parkway Suite 290
Little Rock, AR 72223-5964



Since 2013, I have been serving State Farm customers in Central Arkansas with the value and coverage that I expect for myself, my family, and my property. To me, value is all about finding the right coverage for each customer. It is providing everyone who enters our office reassurance they are properly covered. Not chasing the lowest price.

Whether you are looking to properly cover your auto, home, life, health, or business, my team and I are eager to assist you. We provide help and the quality of service we would want as a customer. We want to get to know you so we can better determine what policies fit your specific situation. Then we craft a package for any circumstance that might arise. We encourage customers to meet with us yearly to review their policies so we stay current with what matters in their lives.

Let us build a policy package for you that provides you a plan when things go awry. We want to ensure you feel safe and protected when things happen. We offer policies for your car, truck, motorcycle, home, camper, rv, boat, jewelry, camera equipment, golf cart, or trailer. Whether you need a Homeowners or Renters quote, our office will assist you in choosing an insurance policy that meets your needs.

We offer commercial policies for small businesses! Ask us about a life policy to help cover funeral expenses or a supplemental health policy to help cover your deductible for your major medical.

We proudly serve customers in Little Rock, Maumelle, Benton, Bryant, Alexander, Roland, Wye, Pinnacle, Williams Junction, Paron, Avilla, Alpine, Bauxite, East End, Haskell and surrounding areas. If you are interested in having an insurance agent to partner with you, stop by my office or give us a call! We can't wait to hear from you!

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Mutual Funds, Annuities, Home Loans

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Welcome to Charlotte Potts State Farm! We're here to serve our customers and our community.  We help customers manage the risks of everyday life, recover from the unexpected and realize their dreams.  We look forward to serving YOU and YOUR family!

Each member of our team is a licensed insurance professional, able to answer any questions you may have. We train extensively because we believe being knowledgeable about services offered by State Farm is how we can provide the award-winning care we are continuously recognized for.

Stephanie Armstrong State Farm Agent Team Member

Stephanie Armstrong

Account Manager

I’m Stephanie Armstrong, and I have worked in insurance since 2011. I joined the agency two years later and where I serve as an Account Manager. I’m licensed in Property & Casualty and Life & Health Insurance. I have lived in the Little Rock area since I was eight years old and enjoy serving my community with their insurance needs. When I’m not at the office, I like swimming, enjoying the outdoors and spending time with family. Give me a call whenever you are ready to review your policies!

Bobbi Roberts State Farm Agent Team Member

Bobbi Roberts

Marketing Manager

I’m Bobbi Roberts, and I serve as the Marketing Director for Charlotte Potts State Farm. I’ve been with the agency since 2021 and am licensed in Property & Casualty Insurance! I’m from Illinois and currently live in Arkansas. I love live music, museums, cultural events, playing cards and board games and traveling. I live in a house with more pets than people! Stop by our State Farm office for a free insurance quote!

Steven Williams State Farm Agent Team Member

Steven Williams

I am Tyler Williams and I have been with team Charlotte since 2023 when I earned my licenses for Property, Casualty, Life and Health. I grew up in Marion, AR, but currently live in Little Rock. Most of my free time is spent playing guitar or attending concerts with my girlfriend. Set an appointment with me today to review your policies!

Zach Craddock State Farm Agent Team Member

Zach Craddock

My name is Zach Craddock and I currently hold the position of Sr. Account Manager for Charlotte’s West Little Rock office. I have licenses in Property, Casualty, Life and Health. I grew up in Dumas, AR, and moved to the area in 2004. I began my career in insurance in 2017 and joined Charlotte’s team in 2023. I love everything Razorbacks and enjoy fishing and hunting in my spare time. I am looking forward to getting to know the folks of West Little Rock better.

Available Positions
Please Note: This opportunity is about potential employment with an independent contractor agent who solicits applications for State Farm products and services, and does NOT result in employment with any of the State Farm Insurance Companies. The employment selection decision , terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.