State Farm® Insurance Agent Charlotte Potts

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Katelyn Lomax

May 13, 2023

5 out of 5

"Amazing service and easily available"

X peachyfourlife X

April 21, 2023

5 out of 5

"They are the most helpful people in the whole world definitely try to walk in and get a free consultation and they will help you out tremendously especially Bobbi!"

Shanta Williams

March 24, 2023

5 out of 5

"My visit today was awesome. She heard and helped me with everything. Thank you for everything and I love my State Farm office."

Bevin Bui

March 20, 2023

5 out of 5

"Stephanie is very good and kind, she explains very clearly and help your chosen good benefit on your auto and home insurance I will recommend her to my friends"

Shannon Denmon

March 1, 2023

5 out of 5

"Charlotte and her group are fabulous! If you need any insurance needs she has a wealth of knowledge. State Farm is number one for a reason."

Cindy Fields

March 1, 2023

5 out of 5

"I've been a client of Charlotte Potts for several years and have been impressed with everyone in both offices. I had to change the way I made a payment this morning and Angie Harris was absolutely the BEST to work with. She handled it both quickly and professionally. And it was a Monday morning when they are very busy, I'm sure. Thanks for your great customer service it doesn't go unnoticed. I highly recommend giving them a call for all your insurance needs. They handle all of ours with care."

Lan Dang

February 21, 2023

1 out of 5

"Agent asked many private questions then provided the price more expensive than others."

Derick

February 20, 2023

5 out of 5

"Charlotte Potts/ state farm insurance company is the best"

Rhonda Calicott

January 17, 2023

5 out of 5

"I went in to drop a car from our insurance and add a new car. It was very easy. Everyone was knowledgeable about the process."

Pam Shuffield

January 11, 2023

5 out of 5

"Enjoyed a visit today with Stephanie going over existing policies we have and discussing possible improved coverages as well as reduction in premiums. Well worth my time. Even had a chance to have a chat with Charlotte Potts. Great group of people. Highly recommend."

Sam Spearman

January 6, 2023

5 out of 5

"Excellent Agency & Joanna is the greatest!!!!!"

janet davis

January 4, 2023

5 out of 5

"Stephanie Armstrong who works with Charlotte Potts, called me today to go over my policy, she was friendly, informative, an helpful in lowing my insurance coverage."

Alicia Cobbs

November 28, 2022

5 out of 5

"Stephanie has been such a great help since I’ve became insured through the company. She informed me of all kinds of benefits and is super sweet ❤️ I love here alreadyyyy 🥹"

Ruth Reynolds

November 17, 2022

5 out of 5

"Stephanie was great and my pup was well behaved"

Brandy McIntire

November 15, 2022

5 out of 5

"Thank you so much to Stephanie Armstrong for writing another policy for my family! The office of Charlotte Potts has always, and will always, treat you like family!!"

Julie Rauls

November 15, 2022

5 out of 5

"Stephanie Armstrong has been our trusted agent for many years. She’s showed us ways to save money on our insurance and showed us new products we weren’t aware of. The customer service and care we receive at Charlotte Potts State Farm is unbeatable!"

Lindsey Scribner-Brewer

November 15, 2022

5 out of 5

"Stephanie and the rest of the team here are very knowledgeable and more than willing to help and answer questions! They definitely go the extra mile!"

Michael Tippin

November 15, 2022

5 out of 5

"Stephanie is perfect for this stuff! Always helpful and keeps good communication, which is hard to find these days!"

notaperfectpersonru

November 15, 2022

5 out of 5

"The staff is very knowledgeable and so helpful. Stephanie explains options in a way that is easy to understand. Super friendly too."

Maria Antoinette

November 12, 2022

5 out of 5

"State Farm is the Best!!! Their renters insurance is super affordable!!!"

Jensen’s World

November 12, 2022

5 out of 5

"Love State Farm!"

Joni Hartman

October 4, 2022

5 out of 5

"When you know better, you do better!! I am so grateful I know better now thanks to Charlotte Potts and her team. I thought I was adequately covered. However, after a visit with Charlotte, I discovered I had many gaps in coverage. For me, it was about the education. Charlotte took time with me and I never felt pressured to make a change. I am a lifelong customer because I didn’t feel like a transaction. They all truly care! Thank you so much to Charlotte and the entire team!!"

Linda Rico

October 4, 2022

5 out of 5

"so very helpful and respond almost immediately"

Sean Douglas

September 28, 2022

5 out of 5

"Always friendly professional and helpful."

SURESH SHAH

August 8, 2022

5 out of 5

"Charlotte Potts staff is very professional, courteous, very helpful and very prompt in responding to Customer’s needs. I am very much impressed by the staff."

What our customers say about us...

Katelyn Lomax

May 13, 2023

5 out of 5

"Amazing service and easily available"

X peachyfourlife X

April 21, 2023

5 out of 5

"They are the most helpful people in the whole world definitely try to walk in and get a free consultation and they will help you out tremendously especially Bobbi!"

Shanta Williams

March 24, 2023

5 out of 5

"My visit today was awesome. She heard and helped me with everything. Thank you for everything and I love my State Farm office."

Bevin Bui

March 20, 2023

5 out of 5

"Stephanie is very good and kind, she explains very clearly and help your chosen good benefit on your auto and home insurance I will recommend her to my friends"

Shannon Denmon

March 1, 2023

5 out of 5

"Charlotte and her group are fabulous! If you need any insurance needs she has a wealth of knowledge. State Farm is number one for a reason."

Cindy Fields

March 1, 2023

5 out of 5

"I've been a client of Charlotte Potts for several years and have been impressed with everyone in both offices. I had to change the way I made a payment this morning and Angie Harris was absolutely the BEST to work with. She handled it both quickly and professionally. And it was a Monday morning when they are very busy, I'm sure. Thanks for your great customer service it doesn't go unnoticed. I highly recommend giving them a call for all your insurance needs. They handle all of ours with care."

Lan Dang

February 21, 2023

1 out of 5

"Agent asked many private questions then provided the price more expensive than others."

Derick

February 20, 2023

5 out of 5

"Charlotte Potts/ state farm insurance company is the best"

Rhonda Calicott

January 17, 2023

5 out of 5

"I went in to drop a car from our insurance and add a new car. It was very easy. Everyone was knowledgeable about the process."

Pam Shuffield

January 11, 2023

5 out of 5

"Enjoyed a visit today with Stephanie going over existing policies we have and discussing possible improved coverages as well as reduction in premiums. Well worth my time. Even had a chance to have a chat with Charlotte Potts. Great group of people. Highly recommend."

Sam Spearman

January 6, 2023

5 out of 5

"Excellent Agency & Joanna is the greatest!!!!!"

janet davis

January 4, 2023

5 out of 5

"Stephanie Armstrong who works with Charlotte Potts, called me today to go over my policy, she was friendly, informative, an helpful in lowing my insurance coverage."

Alicia Cobbs

November 28, 2022

5 out of 5

"Stephanie has been such a great help since I’ve became insured through the company. She informed me of all kinds of benefits and is super sweet ❤️ I love here alreadyyyy 🥹"

Ruth Reynolds

November 17, 2022

5 out of 5

"Stephanie was great and my pup was well behaved"

Brandy McIntire

November 15, 2022

5 out of 5

"Thank you so much to Stephanie Armstrong for writing another policy for my family! The office of Charlotte Potts has always, and will always, treat you like family!!"

Julie Rauls

November 15, 2022

5 out of 5

"Stephanie Armstrong has been our trusted agent for many years. She’s showed us ways to save money on our insurance and showed us new products we weren’t aware of. The customer service and care we receive at Charlotte Potts State Farm is unbeatable!"

Lindsey Scribner-Brewer

November 15, 2022

5 out of 5

"Stephanie and the rest of the team here are very knowledgeable and more than willing to help and answer questions! They definitely go the extra mile!"

Michael Tippin

November 15, 2022

5 out of 5

"Stephanie is perfect for this stuff! Always helpful and keeps good communication, which is hard to find these days!"

notaperfectpersonru

November 15, 2022

5 out of 5

"The staff is very knowledgeable and so helpful. Stephanie explains options in a way that is easy to understand. Super friendly too."

Maria Antoinette

November 12, 2022

5 out of 5

"State Farm is the Best!!! Their renters insurance is super affordable!!!"

Jensen’s World

November 12, 2022

5 out of 5

"Love State Farm!"

Joni Hartman

October 4, 2022

5 out of 5

"When you know better, you do better!! I am so grateful I know better now thanks to Charlotte Potts and her team. I thought I was adequately covered. However, after a visit with Charlotte, I discovered I had many gaps in coverage. For me, it was about the education. Charlotte took time with me and I never felt pressured to make a change. I am a lifelong customer because I didn’t feel like a transaction. They all truly care! Thank you so much to Charlotte and the entire team!!"

Linda Rico

October 4, 2022

5 out of 5

"so very helpful and respond almost immediately"

Sean Douglas

September 28, 2022

5 out of 5

"Always friendly professional and helpful."

SURESH SHAH

August 8, 2022

5 out of 5

"Charlotte Potts staff is very professional, courteous, very helpful and very prompt in responding to Customer’s needs. I am very much impressed by the staff."