State Farm® Insurance Agent Charlotte Potts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Stacy Norwood
April 6, 2026
5
out of
5
rating by Stacy Norwood
"Mandy White at the Charlotte Potts State Farm office in Little Rock was absolutely fantastic!! I was frantic because my current company raised my rate at renewal time with zero explanation. I was able to complete the policy purchase and save $50.00 almost on my monthly payments!!! So stoked about that. She called me first thing and took great care of me. She listened to me and showed she cared about explaining coverage and getting the right fit for me and my budget. Way to go Mandy!!!! 👍"
We responded:
"Thank you, Stacy! I'm so happy to hear about your positive experience with Mandy at our office. It's wonderful that she was able to assist you in finding a policy that fits your needs and budget while saving you money. We appreciate your feedback and are always here to help with any future insurance needs. Let us know if there's anything else we can do for you!"
ben parker
March 31, 2026
5
out of
5
rating by ben parker
"Mandy white was really helpful with getting my insurance the way i needed it! i’ll recommend her every time!"
We responded:
"Thank you, Ben! I'm happy to hear that Mandy was able to assist you with your insurance needs. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
C. Stuart Jackson
March 31, 2026
5
out of
5
rating by C. Stuart Jackson
"The insurance agent on planet earth!!!!"
We responded:
"Thank you, C. Stuart Jackson! I'm happy to know you think so highly of our service. Your support means a lot to us. Let us know if there's anything else we can do for you!"
Dillon Allwine
March 31, 2026
5
out of
5
rating by Dillon Allwine
"Joyce is a ROCKSTAR! Quick and efficient to get our new vehicle insured at a moments notice. Highly recommend the Charlotte Potts State Farm Agency"
We responded:
"Thank you, Dillon! I'm happy to hear that Joyce was quick and efficient in getting your new vehicle insured. We appreciate your recommendation and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Neal Sharkey IV
March 24, 2026
5
out of
5
rating by Neal Sharkey IV
"The best!!!!! Brought my rate down 200 bucks!!"
We responded:
"Thank you, Neal! I'm glad we could help reduce your rate by $200! If you have any more questions or need anything else, feel free to reach out anytime. We’re here to help!"
underatediv
March 24, 2026
5
out of
5
rating by underatediv
"Absolutely great! Took my rate from 372 to 188!"
We responded:
"Thank you for sharing this! I'm happy to hear about your positive experience with our team. Our office is dedicated to providing excellent service and value. Let us know if there's anything else we can assist you with!"
Terri Cairns
March 21, 2026
5
out of
5
rating by Terri Cairns
"We went with a homeowners policy and combined our auto."
We responded:
"Thank you, Terri! I'm happy to know you chose to combine your homeowners and auto policies with us. We’re committed to providing excellent service and ensuring your needs are met. If you have any questions or need further assistance, feel free to reach out!"
Amber Thomas
March 20, 2026
5
out of
5
rating by Amber Thomas
"Joyce with Charlotte Potts State Farm was great. She was very helpful, informative, and patient as I tried to navigate my insurance needs!!! She helped me bundle renters, auto and life insurance and get me a better rate than what I was currently paying for just auto!! I highly recommend letting her help you with all your insurance needs!!!"
We responded:
"Thank you for your review, Amber! I'm glad Joyce could assist you in bundling your insurance and finding a better rate. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Jayla Clemmons
March 18, 2026
5
out of
5
rating by Jayla Clemmons
"Joyce was really really great , answered all my questions and was detailed, Thank youuuuuuu🤍"
We responded:
"Thank you, Jayla! I'm so happy to hear that Joyce provided you with detailed answers and great service. We appreciate your feedback and are always here to help with any other questions you might have. Thanks for choosing us!"
Amanda H
March 13, 2026
5
out of
5
rating by Amanda H
"Friendly and attentive staff! Joyce and Ashton listened to my life insurance and car insurance needs then recommended products fitting my needs and, my budget. I walked out saving a significant amount of money on my car insurance over my previous provider. Happy customer!"
We responded:
"Thank you for your review, Amanda! I'm glad our team was able to assist you with your insurance needs and help you save money. It's wonderful to know you're a happy customer! If you have any more questions or need further assistance, feel free to reach out anytime."
brian keith ross
March 9, 2026
4
out of
5
rating by brian keith ross
"She was top notch , info at the ready."
We responded:
"Thank you, Brian, for your feedback! I'm glad you found the information readily available and appreciated the service. If you have any more questions or need further assistance, feel free to reach out!"
Daniel Brewer
February 27, 2026
5
out of
5
rating by Daniel Brewer
"Mandy answered all of my questions and was very patient with my confusion and gave me a great deal compared to other insurance agencies"
We responded:
"Thank you, Daniel! I'm happy you received clear and patient assistance and found a great deal with us. If you have any more questions or need further help, feel free to reach out anytime!"
Jefferey
February 27, 2026
5
out of
5
rating by Jefferey
"Mandy White brings over 15 years of experience in the car insurance industry, and it truly shows in the way she serves her clients. From the very first conversation, it’s clear that she genuinely cares about the people she works with. She doesn’t just sell policies — she takes the time to understand your situation, whether it’s personal coverage for your family or insurance solutions for your business. Mandy goes above and beyond to find the best possible rates and coverage options tailored to your specific needs. She carefully explains everything in a way that’s easy to understand, making sure there are no surprises and that you feel confident in your decisions. Her knowledge, patience, and attention to detail make the entire process smooth and stress-free."
We responded:
"Thank you, Jefferey, for sharing your experience! I'm glad to know that our team's expertise and dedication made such a positive impact on your insurance journey. We truly value the commitment to understanding and addressing individual needs. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
Dillon Bomar
February 27, 2026
5
out of
5
rating by Dillon Bomar
"I had a wonderful experience with Mandy. She was extremely helpful and answered all of my questions, highly recommended."
We responded:
"Thank you, Dillon! I'm glad you had a wonderful experience with us and found the assistance you needed. If you have any more questions or need further help, feel free to reach out!"
Monica Banks
February 25, 2026
5
out of
5
rating by Monica Banks
"Kelly was very Professional and Knowledgeable Thanks!!!"
We responded:
"Monica, thank you for your feedback! I'm delighted to hear that Kelly provided you with professional and knowledgeable service. We’re committed to maintaining this level of excellence. Let us know if we can help with anything else!"
Jake Davis
February 25, 2026
5
out of
5
rating by Jake Davis
"I just recently switched to State Farm and Mandy made that experience one of the easiest experiences I’ve had dealing with insurance! Thanks Mandy!"
We responded:
"Thanks, Jake! I'm happy to hear that Mandy made your switch to State Farm so smooth and easy. Our team is dedicated to providing excellent service, and it's great to know Mandy delivered that for you. If you have any questions or need further assistance, feel free to reach out!"
Warren Sylvester
February 11, 2026
5
out of
5
rating by Warren Sylvester
"Ashton was a HUGE help in us getting our insurance established here in LR AR. She took the time to walk through what we needed here. Highly recommend you reach out to them for your insurance needs."
We responded:
"Warren, thank you for your fantastic feedback! I'm happy Ashton was able to assist you in setting up your insurance. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Stephanie White
February 5, 2026
5
out of
5
rating by Stephanie White
"After a recent loss at our home, Samantha at Charlotte Potts State Farm was incredible. From the very first call, she was kind, calm, and genuinely concerned about our situation. Our claim was filed quickly, everything was explained clearly, and the payment came through faster than we expected. In a stressful time, she made the whole process feel manageable. You can tell she truly cares about her clients. We are very grateful for her help and support. Highest recommendations for this company, this team at Charlotte Potts State Farm and Samantha! We use them for all our insurances and have never been more satisfied with an agency."
We responded:
"Thank you, Stephanie, for sharing your experience! I'm so happy to hear that our office was able to provide the support and care you needed during such a challenging time. It's wonderful to know that our team could make the process smoother for you. Your recommendation means a lot to us. If you ever need anything else, we're just a call away!"
Delaney Ball
January 29, 2026
5
out of
5
rating by Delaney Ball
"Great experience"
We responded:
"Thank you, Delaney! I'm happy you had a great experience with us. If you ever need assistance or have questions, feel free to reach out. We’re here to help!"
Tyler Brooks
January 28, 2026
5
out of
5
rating by Tyler Brooks
"Ashton was incredibly helpful during our call, as usual! I feel much more comfortable with my insurance choices than I did before we spoke."
We responded:
"Thank you, Tyler! I'm happy to hear that Ashton was able to assist you effectively and enhance your comfort with your insurance decisions. Our team is dedicated to providing the best support possible. If you have any more questions or need further assistance, feel free to reach out!"
Darrell Nesmith
January 23, 2026
5
out of
5
rating by Darrell Nesmith
"Ashton took the time to clearly explain my current insurance coverage, and she walked me through where I was lacking without it feeling like she was just trying to sell me more insurance. I really appreciate her thorough review of my insurance coverage."
We responded:
"Thank you for your review, Darrell! I'm glad to hear that Ashton was able to provide a clear and thorough explanation of your insurance coverage. Our team is committed to ensuring you have the best possible experience. If you have any more questions or need further assistance, feel free to reach out anytime!"
shanea toney
January 22, 2026
5
out of
5
rating by shanea toney
"I have been working with Amanda White for several years through more than one location. In fact we switched to the Charlotte Potts office BECAUSE of her exceptional service. She goes above and beyond to help in any way that she can. She is warm and courteous, and the epitome of what a State Farm representative should be. I HIGHLY recommend Amanda for all of your insurance needs."
We responded:
"Thank you, Shanea! I'm so happy to hear about your positive experience with Amanda. She truly embodies the dedication and warmth we strive for at our office. Your recommendation means a lot to us. If there's anything else we can assist you with, just let us know!"
Ashley Merwitz
January 19, 2026
5
out of
5
rating by Ashley Merwitz
"Ashton was the best!!!! Great customer service! She saved me so much money monthly on my auto and life insurance! 10/10 will be recommending to all my friends and family!"
We responded:
"Ashley, thank you so much for your fantastic feedback! I'm delighted to hear that Ashton provided you with excellent service and helped you save on your insurance. We truly appreciate your recommendations to friends and family. If you ever need anything else, feel free to reach out!"
Eric McCurley
January 15, 2026
5
out of
5
rating by Eric McCurley
"Kelley was very nice and professional at setting up a bond for me and she’s also done all my other bonds I needed with State Farm. She’s great and she’s very personable."
We responded:
"Thank you, Eric! I'm happy to hear that Kelley has been helpful and professional in setting up your bonds. Her personable approach is something we truly value. If you need anything else, feel free to reach out!"
Dustin Rowe
January 9, 2026
5
out of
5
rating by Dustin Rowe
"Joyce at Charlotte Potts State Farm provided excellent customer service and saved me a significant amount of money by helping me switch my vehicles over. It’s great having a local office and an agent I can speak with directly who’s always willing to help answer my insurance questions. I’ll definitely be looking into moving my other policies over as well. ⭐⭐⭐⭐⭐"
We responded:
"Thank you, Dustin! I'm happy to hear that Joyce was able to assist you with your switch and save you money. Having a local office and a dedicated agent makes all the difference, and we're glad you appreciate it. If you have any questions or need further assistance with your other policies, feel free to reach out anytime. Thanks for choosing us!"